1. General Policy

Odyssey is operated by World Traffic Services LLC ("WTS," "we," "us," or "our"). Odyssey provides Free and Premium memberships, advertising, credits, and other online services.

Payments are generally non-refundable once processed except as stated in this policy or as required by applicable law.

2. Premium Subscriptions

Odyssey Premium may be offered through monthly, yearly, or other subscription plans displayed at checkout.

Recurring subscriptions continue until cancelled according to the terms presented at the time of purchase.

You may cancel a recurring subscription at any time. Cancellation prevents future recurring charges for that subscription.

Unless otherwise stated or required by law, cancelling a subscription does not immediately terminate Premium access that has already been paid for. Premium access normally continues through the end of the current paid period.

3. Cancellation Is Not a Refund

Cancelling a recurring subscription stops future billing but does not automatically refund a payment that has already been processed.

Members are responsible for cancelling recurring subscriptions before the next billing date if they do not want the subscription to renew.

4. Refund Requests

Completed payments are generally non-refundable. However, WTS may, at its discretion, issue a full or partial refund when circumstances warrant.

Circumstances that may be considered include duplicate charges, erroneous billing, significant technical problems, or other situations WTS determines justify a refund.

The fact that WTS voluntarily provides a refund in one situation does not create an obligation to provide a refund in another situation.

5. Duplicate or Erroneous Charges

If you believe you were charged more than once for the same purchase or that a charge was processed in error, please contact WTS Support promptly so that we can investigate.

When WTS confirms a duplicate or erroneous charge, we may correct or refund the affected transaction as appropriate.

6. Advertising, Credits and Digital Services

Advertising packages, traffic credits, mail credits, impressions, and similar digital services are generally non-refundable after they have been delivered, allocated, activated, or used.

WTS may correct balances or provide other appropriate remedies when a verified technical or billing error occurs.

7. Experience Points and Game Rewards

Experience Points, ranks, discoveries, mission rewards, virtual rewards, and other Odyssey progression features are not currency and have no cash or refund value.

8. Affiliate Commissions

A refund, reversal, chargeback, fraudulent transaction, or other invalidated purchase may result in the corresponding affiliate commission being reversed, adjusted, held, or deducted from future commissions.

9. Chargebacks and Payment Disputes

We encourage members to contact WTS Support before initiating a chargeback or payment dispute so that we have an opportunity to investigate and resolve the issue.

WTS may suspend related Premium access, services, or account benefits while a payment dispute or chargeback is being investigated.

Fraudulent or abusive payment disputes may result in account restrictions or termination.

10. Payment Provider Processing

Refunds and cancellations involving third-party payment providers such as PayPal or Stripe may also be subject to the provider's processing procedures and timelines.

The time required for an approved refund to appear in your account may depend on the payment provider or financial institution.

11. Rights Required by Law

Nothing in this policy limits refund, cancellation, or other consumer rights that cannot legally be waived under applicable law.

12. Contact WTS

To request cancellation assistance, report a billing problem, or ask about a possible refund, please contact World Traffic Services Support.

Mail may also be sent to:

World Traffic Services LLC
PO Box 187
Covington, IN 47932 USA